Improving broker reputation starts with integrity

Logistics is a relationship-based business. It is no surprise then that players across the industry pour into partnerships and place a premium on service. For carriers, this means living up to service agreements and delivering on key performance metrics. For shippers, it often means taking steps to become a “shipper of choice.” For brokers, excellence…

Saia Q2 earnings: Tonnage and shipments down by small amount

Among the highlights of second-quarter earnings at Saia (NASDAQ: SAIA) released early Friday morning were: The data on yield, generally seen as the most important metric for LTL carriers, was mixed. The revenue per hundredweight, which is the definition of yield, was $23.85 for the second quarter ended June 30. That was down 4.8% from…

ArcBest transitions ahead of potential LTL capacity shake-up

Transportation and logistics provider ArcBest reported Friday that less-than-truckload shipments from core accounts have increased 10% in the past week. The company didn’t cite a potential shutdown at competitor Yellow Corp. (NASDAQ: YELL) as the reason but it did say it has renewed its focus on primary accounts, following a period in which it leaned…

Surge Transportation sought buyer prior to filing for bankruptcy

After experiencing two years of record growth during the COVID-19 pandemic, Jacksonville, Florida-based Surge Transportation, a digital freight brokerage, sought to find a buyer and slashed its rates and workforce nearly a year before it filed for Chapter 11 bankruptcy protection on Monday. “In the first half of 2022, demand for excess motor carrier capacity…