Western U.S. Class I railway BNSF is suing the Surface Transportation Board for compelling BNSF via a mandate to ship more coal from Navajo Transitional Energy Co.’s (NTEC’s) mine in Montana. The 5th U.S. Circuit Court of Appeals in New Orleans received BNSF’s petition on July 26. BNSF’s headquarters in Fort Worth, Texas, is within…
Class 8 truck orders in July came in ahead of estimates but are still below replacement demand as OEMs continue to reduce backlogs of orders placed earlier. Typical summer doldrums in new equipment orders will likely remain until OEMs open their 2024 order books. Even then, bookings could be muted as signs appear of a…
In the domain of customer service and support, generative artificial intelligence is set to revolutionize the landscape. Technology research firm Gartner predicts a 20% to 30% reduction in traditional service agents by 2026 as businesses adopt AI solutions to streamline processes. This technology not only boosts employee productivity by reducing handle times but also enhances…
A Canadian truck driver has been arrested trying to cross into Buffalo, N.Y., with an estimated $2 million in marijuana and ketamine, hidden in what fraudulent paperwork described as a […]
Daniel Wanyeki’s eyes reflect the pain in his past and the scar is fresh. The 33-year-old Kenyan is seeking asylum in Canada after fleeing persecution in his home country. Matters […]